Karachi · Lahore · Islamabad · Rawalpindi
ERP & CRM Software Development in Pakistan
Most Pakistani businesses that come to us for an ERP are running on Excel, WhatsApp and an accounting package that never agrees with the warehouse. The system we build replaces those in the order that removes the most daily work first — usually stock, then sales, then invoicing.
Short answer
A2Z Global builds custom ERP and CRM systems for Pakistani businesses from our Karachi office — inventory, sales, purchasing, finance and CRM in one system, designed for FBR sales tax and digital invoicing requirements. Systems handle multi-branch stock, cash and credit sales and Urdu interfaces where staff need them, and are delivered one working module at a time.
Key takeaways
- The order modules are built in matters more than which modules you choose.
- Clean master data — customers, products, suppliers — is the foundation every module depends on.
- Invoicing has to be designed for the country's tax and e-invoicing rules from the start, not adapted later.
- Delivery is phased: one module in daily use before the next begins.
/Building for Pakistan
What an ERP for Pakistan has to handle
The details that make erp & crm systems for Pakistan different from anywhere else — and that we plan for before the first screen is designed.
| What changes | In Pakistan |
|---|---|
| Tax | Federal sales tax on goods is administered by FBR; sales tax on services is provincial (Sindh Revenue Board, Punjab Revenue Authority and others), so the rate depends on where the service is provided. |
| E-invoicing | FBR is moving sales-tax-registered businesses onto digital invoicing integrated with its systems, in phases. Which phase applies to you depends on your registration — confirm your date with your tax adviser before the system is designed. |
| Accounting software we integrate | QuickBooks, Odoo, Excel exports your accountant already uses |
| Language | English and Urdu. Interfaces can ship bilingual, and Roman Urdu where your customers write in it. |
| Data and privacy | Pakistan has no comprehensive personal data protection act in force yet; a draft bill has been in progress for several years. Sector regulators set their own rules — the State Bank for payments and fintech, PTA for telecoms. |
| Pricing | Business websites start from PKR 35,000. Every other project gets one fixed written quote after a discovery call. |
/How we work with you
Visit us, or work with us remotely
Our office is at Office 102, Bahria Complex 1, MT Khan Road, Karachi — visit before you commit to anything. Businesses in Lahore, Islamabad and the rest of the country work with us on WhatsApp and video calls, at the same price.
Same time zone (PKT, UTC+5). Calls and support run on Pakistani business hours.
/Included
What you get
- Custom ERP/CRM modules
- Role-based portals & dashboards
- Third-party integrations (accounting, email, logistics)
- Data migration & training
/Work
Projects for Pakistan
/FAQ
ERP & CRM Systems in Pakistan: common questions
Can the ERP produce FBR-compliant sales tax invoices?
Yes, designed for your registration. FBR is moving sales-tax-registered businesses onto digital invoicing in phases, so we confirm which applies to you with your tax adviser during discovery.
Can it handle credit sales and recovery?
Yes. Customer credit limits, ageing and recovery tracking are standard, because in distribution and trading that is often where the money is lost.
Do you build ERP for specific industries?
We have written about textile, manufacturing, pharmacy distribution, construction and logistics systems, and built ERPs for marine procurement and packaging businesses. The workflow drives the build, not a generic template.